K. Agency LLC ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This policy explains what data we collect, why we collect it, and how we handle it.
1. Information We Collect
We may collect the following information when you contact us:
- Name and email address
- Company name (optional)
- Project description, budget range, and project type
- Any other information you choose to share
2. How We Use Your Information
We use your information solely to:
- Respond to your inquiry about our services
- Provide quotes, proposals, and contracts
- Deliver agreed services and communicate during projects
- Send relevant updates if you've explicitly opted in
3. Data Sharing
We do not sell your personal data. We share information only with trusted infrastructure providers, currently our hosting platform and Resend for email delivery, strictly to operate our services and only when needed.
4. Business Outreach
We sometimes contact businesses directly about our services using contact details published publicly by that business, for example on their own website or business listing. We store only the business contact details and our notes about the enquiry. Every message we send includes a one-click unsubscribe link, and we remove any business from our outreach records on request.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes.
6. Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Request data portability
- Lodge a complaint with your local data protection authority
7. Security
We use industry-standard security measures (encryption in transit, access controls, audit logs) to safeguard your data. However, no method of transmission over the internet is 100% secure.
8. Cookies
Our website uses minimal cookies for essential functionality. See our Cookie Policy for details.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact
For privacy questions or to exercise your rights, contact us at lubomir.kalisky@hotmail.com.